Syllabus
1 BASIC CONCEPT OF HEALTH
Concept of Health and Disease
Concept of health & disease and well being.
2 HEALTHCARE SERVICES
Demography & Vital Statistics
Demography – its concept
Vital events of life & its impact on demography
Significance and recording of vital statistics
Census & its impact on health policy
Background objectives, action plan, targets, operations, achievements and constraints in various National
Heath Programme.
Healthcare of the Community
Community participation in healthcare delivery system
Health system in developed countries.
3. HOSPITAL BASED HEALTHCARE & ITS CHANGING SCENARIO
Overview of Hospital
Concept of Modern Hospital & Privatization in Health Sector
Public Sector Hospitals and Level of care / offered facilities
Effects of Globalization in Health care
Concept of Corporate Hospital in developing countries
Infrastructure and lay out of an ideal corporate hospital
Functioning of modern hospitals & changing need of patients
Hospitality in Hospital Care
Invasive and non-invasive diagnostic facilities in modern hospital
Care offered in Specialty and Super specialty Hospitals
4.EPIDEMIOLOGY
Principles of Epidemiology
Natural History of disease
Methods of Epidemiological studies
Epidemiology of communicable & non-communicable diseases, disease transmission
Host defense immunizing agents, cold chain, immunization, disease monitoring and surveillance.
Screening and surveys
Investigation of an epidemic and role of hospital in its control.
5. HEALTH EDUCATION
Aims & Principles of Health education
Methods of Health Education
Effects of health education
Levels & practice of health education
Need of Health education to attain positive health
Health care reporting
6. COMMUNICATION
Basic concepts & principles of good communication
Special characteristics of health communication
Types & process of communication
Barriers of communication & how to overcome
Communication with the media / press
Counseling in health care & its different methods
7.BASIC INFORMATION TECHNOLOGY
Basic concepts about computer Hardware & Software
Working knowledge of commonly used hospital software
Application of Computer in hospitals
Computer programme and operating system
Data Based Concept ( ER diagram )
Microsoft Office, SQL, V.B.
ERP system with all modules
Importance of effective Health Information system
Digital maintenance of Medical Records
8. PRINCIPLES OF MANAGEMENT
History and growth of management science
Traditional management vs. modern health care management
Evolution of management theory
Healthcare management as a profession
Evaluation of Management Concepts
Management components i.e. Planning, Organizing, Staffing, Motivating, Leading,
Co-ordination and Controlling.
Modern Management concept and its implication in health sector
9. ORGANIZATIONAL BEHAVIOUR (O. B.)
Concept of Organizational Behaviour
Major Components of organizational behaviour – Personality development, Motivation, Group, Leadership,
Cooperation and Conflict
Behavior of people of their work place and its relation in team building for achieving organizational goals
Sociology and Anthropology,
Basics of Psychology
Characteristics of workgroups
Dynamics of organizational behavior
Motivation and Leadership
Conflict management
10 .Utility services in hospitals
Methods of Sterilization CSSD
Nosocomial infection and hospital acquired infection control committee
Laundry services
Security Services (General & Others like fire, gas etc.)
Transportation Services (External & Internal)
Ambulatory Care
Hospital Stores
Mortuary (Preservation, transportation & religious formalities)
Kitchen services
House Keeping
Maintenance
11. Importance of material management
Principles of material management, material forecasting
Inventory management and analysis
Import formalities relating to Medical Equipments
Letter of credit, service contracts.
Purchase style, need assessment
Tender system
Condemnation and disposal
Economic order quantity, safety stock, lead time
12. BIOMEDICAL WASTE MANAGEMENT
BMW – Segregation, collection, transportation, disposal
Liquid BMW, Radioactive waste, Metals / Chemicals / Drug waste
BMW Management & methods of disinfection
Modern technology for handling BMW
Monitoring & controlling of cross infection (Protective devices)
BMW from Administrative point (Budget, Health check-up, Insurance)
13. INDUSTRIAL RELATIONS
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Wage fixation and collective bargaining
Definition, scope and importance of industrial relations
Industrial Disputes Act
Trade Unions
Industrial relations in health services industries
14.FINANCIAL MANAGEMENT
Cash flow and fund flow
Basics of financial management
Issues and scope of financial management
Recording Business transactions
Financial Statement & its analysis
Fund allocation & department performance reports
Concept of business plan, project plan
Hospital Rate setting – Managerial cost and Break-even analysis
Cost control and cost reduction
Budgeting – Revenue and Capital Budgeting, Cash Budgeting
Productivity
Resource mobilization
Cost containment
Money Market and Capital Market, Merger and acquisition.
Health Information System
Hospital Information System
Management Information System
MIS as a tool to managerial control
15. Basic concept of Marketing Management – Consumer Behaviour
Marketing research & information
Pricing of various services
Marketing strategy, evaluation and control
Promotion of Business in Hospital
Basics of health economics
Nature & Scope of Managerial Economics
Micro- and macro-economics
Demand/Supply of Medical Care
Concept of Cost analysis, price elasticity
Theory of Production
Theory of pricing
Price & output decision under different market condition
This course runs through 6 months and is delivered through a combination of Online, lectures,
workshops and seminars. There’ll also be online learning tests which you’ll need to complete.
Learning Outcomes:
you should be able to: understand the most recent developments in Health Care Management.
ONLY QUALIFIED HEALTH PROFESSIONALS CAN APPLY.
Duration: 6 Months.
How will this course be taught?
This module will use a variety of teaching and learning strategies. The module’s content will be
delivered through seminar sessions, practicals, workshops, directed, and self-directed study.
Seminars - 50 Hours
Guided Learning – 50 hours
Self-guided Learning – 100 hours
Hands-on Workshops - 50 Hours. [ OPTIONAL]*
Total Learning – 250 hours